IT'S ALL ABOUT

VALUE

At Team Integra we recognise how hard it is to create time to analyse where further improvements can be realised.

Sometimes you could do with a kick-start.......

Our expertise is in helping businesses and organisations, just like yours, to realise their true potential by identifying future value opportunities and ruthlessly optimising current ones.

With spring in full swing and the new financial year apon us why not have a go at generating fantastically more value than last year.

Grant funding: Funding streams could be available to make engaging with us even better value.

Talk to us about increasing your own and your organisation's value.

North West Contacts

Stuart Mitton

Contact Stuart at stuart.mitton@team-integra.co.uk

Ed Clements

Contact Ed at ed.clements@teamintegra.co.uk

New National Manufacturing Advisery Service Launched

Here at Team integra we are glad to hear that this new, joined-up, support for manufacturing SME's has been introduced. Joined-up because of the standardisation across England.

We all have a long relationship with MAS. We were involved at the start of MAS and have stayed close to scheme either as deliverers or registered suppliers.

We recognise what a massive boost it's service has given manufacturing over the past 10 years and applaud the results that have been achieved so far.

Business Minister Mark Prisk said:

"Manufacturing contributes half of Britain's exports and has much higher productivity than the rest of the economy so it is essential to our plans for growth. That is why we are taking steps to ensure our industrial base is thriving as part of a strong and balanced UK economy.

"The new Manufacturing Advisory Service will play a key role, providing tailored advice to businesses helping them to grow and thrive, with a specific focus on helping SMEs improve competitiveness and unlock their growth potential."

Go to the MAS website for more information via the following link: http://www.mymas.org/news/new-manufacturing-advisory-service-launched

FREE Improvement Advice and Ideas

At Team integra we believe that a long term relationship and being approachable are key.

We offer a range of support services and once registered we are happy to supplement those

with support by email or by telephone. Also...

• Free Initial Diagnostic
• Free e-Books
• Free Newsletters
• Free Webinars
• Free Grant Funding Search
• Free Business Finance Review
• Free Marketing Review
• SPECIAL OFFERS - events, seminars

Talk to us about our unique approach to Public Sector improvement. The concept of VFT recognises that involvement, understanding the real purpose and having a common goal are the fundamental foundation to a successful lean and kaizen transformation in the Public Sector. 

VFT started as a bespoke model for how Lean and Kaizen in the Further Education Sector. We have now applied in other areas of Public Sector work also.

We have supported the FE sector, Forensic Science, Ministry of Justice and Local Authorities.

Lean And Kaizen in the Public Sector

We are all aware that there is acute pressure in the Public Sector from Government-set efficiency targets. Many organisations are rising to the challenge by adapting their workplace and processes using Lean and Kaizen Thinking. It is a customer-focused philosophy which aims to eradicate waste of all descriptions.

Public Sector Lean and Kaizen Thinking started in the NHS in the late 1990’s and in recent years, four of the biggest central government departments: HMRC, DWP, MOJ, MOD, have all introduced lean working to at least part of their business operations.

What is Lean and Kaizen Thinking?

The Audit Commission who is charged with protecting the public purse defines it as;

• Lean and Kaizen thinking provides a way to do more with less, while coming closer to providing customers or users with exactly what they want.

• It focuses on creating value and capacity rather than eliminating jobs in the name of efficiency. The methodology eliminates waste while improving performance and quality as flow and capacity increase.

Unquestionable Results

• Reducing average benefit claim times from 140 days to 12 days without any major investment in ICT.

• Magistrates’ court: 30% increased case throughput resulting in increased revenue, lower costs and improved service.

• Reducing the time to produce an assessment of special education needs from 17 weeks to 4 weeks.

• In a FE College Employer training department they were able to manage twice as many training contracts with the same staff.

Strong medicine for tough times

Is it a quick simple solution? Unfortunately, no. It needs long-term commitment from staff at all levels to work.

In the early days of introducing lean to the public sector, the trade unions were not convinced that lean principles were right for their sector and their members. However, as their knowledge and understanding of lean increased, their concerns became more focused on how each of the departments was introducing lean rather than whether or not the principles were relevant.

However, far from exploiting workers, Lean, especially in its public sector guise, can transform the employee experience for the better if they truly are involved. If community and delivering a public service is important to you then delivering better value and an improved service is fulfilling.

Real Involvement is Key

Stephen Parry director of See Business Differently and visiting fellow of the Lean Enterprise Institute believes that; "Lean resides in the workforce, not within an organisation's group of specialist or central change teams, its with the ordinary people who serve ordinary customers day in day out using simple techniques to create brilliant processes on behalf of customers continuously."

Principles for Success

For lean and kaizen to be a success it is clear that the organization has to adopt some important principles;

A focus on customer needs

A systems perspective of behaviour within complex organisation

A focus on waste reduction

Employee-led continuous improvement (kaizen)

Management style to move from a “command and control” to one that allows front-line staff to take much more responsibility

Don’t copy and paste lean for manufacturing develop your own tools

Delivering Better Value

Daniel T Jones the author of The Machine that Changed the World and Lean Thinking and the Chairman of the Lean Enterprise Academy comments that;

“Lean thinking is the way the public sector can follow private sector service delivery organisations in steadily improving the services they deliver without any additional resources. Given this change in mindset, and the similarity of much of the work being done, there is no intrinsic reason why productivity growth should be any different in the public sector than it is in the private sector. Indeed, the opportunities are probably greater in the public sector over the next few years.”

Take a look at our simple explanation of lean thinking for service.

In just 60 seconds (or just over) you will be able to differentiate value adding work from non-value adding waste and understand the benefits of lean thinking.

What would just a 5% increase in throughput mean to you?

All our clients find that they make more money by working with us.

So, why wouldn’t you want to find out how?

Because of our proactive approach to solving real process problems our clients benefit from dramatic improvements to their current ways of working.

By stripping out tasks that customers don’t pay for and releasing surplus cash locked up our clients benefit almost immediately from real, practical changes.

Real Impact

See for yourself what the benefits could be. By taking some of our own medicine and involving the whole team in improvement we have seen significant benefits to our own processes and ways of working.

Typical improvements include;

• Cost reduction
• Quality enhancement in the business process – right first time
• Speed of service delivery
• Optimum use of resources – right person for the task
• Increased capacity – more done by the same number of people
• Enhanced team work and ownership

• Effective and sustainable change
• Increased system consistency
• Enhanced client satisfaction

But we want more clients to make more money by working with us. Why not take the opportunity to have a free hour-long improvement review meeting with our specialist process improvement consultants and directors. Using a savings calculator we will be able to discuss and quantify potential benefits. We are confident we can identify areas where we can increase profit or free-up surplus cash. This offer is for a limited time so contact us early to avoid missing out.

So why wouldn’t you want to work with us?

To set up a meeting please call Ed Clements or Phil Vaughan on 01384 217244 or email enquiries@teamintegra.co.uk.

Introducing our Lean Training offer. A no frills, high quality training service that delivers unbeatable value.

*Exclusive of VAT and reasonable expenses. Assumes 12 attendees, see "What You Get" section for further information.

The training is UNBEATABLE VALUE because;

• We have applied lean thinking to our training model to maximise value
• We have minimal overheads to support
• Over 15 years we have developed and gathered many hours worth of training material and have decided to use it to maximise value
• It gives us an opportunity to build a relationship with the customer

Amazing Choice, Quality and Value
What you get as a customer is a programme that is designed specifically for you.

• The training is delivered by a specialist with real, hands-on experience
• You chose the venue and timing with on-site delivery ensuring fantastic value for money
• The material used includes vibrant case studies and passionate “war stories”
• There are many practical, applied learning tools that can be put to use immediately
• There are a wide-range of modules that support every stage of a true enterprise transformation programme

• 1 Training Day on ANY Subject
• 1 Hard Copy of the Training Materials

You can choose to just purchase one day of World Class Training. If you arrange the venue and any refreshments and accomodation then you will pay JUST £828* per day for our training time. Maximum attendee numbers are 12 so it could work out at ONLY £69per person per day. *Exclusive of VAT and reasonable expenses

Build a training plan that EXACTLY fits your requirements. An extra fee and we are able to

• Mix and match training modules

• Use your workplace in the training

• Tailor the training materials for you

• Use your examples and issues

• Brand it with your logo

• Design specific exercises and games

• Build it around formal accreditation

To discuss all possible options CONTACT US

Our mission is to help you improve your company beyond recognition.

• Improve your PEOPLE

  • Through involvement, skill transfer and motivation

• Improve your PROCESS

  • Through mapping, waste identification and flow

• Improve your RESULTS

  • Through targeted action with real impact

• Improve your FUTURE

  • Through changes that are focused on sustainability

Do YOU love manufacturing?

Manufacturing Week, 1-5 March 2010

Manufacturing Week is your chance to get your voice heard. You can do that by pledging your support to Manufacturing on the EEF website www.lovemanufacturing.co.uk.

MANUFACTURING: THE FACTS

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